物流政策

1. WHICH COUNTRIES DO YOU SHIP-TO CURRENTLY?

BraunBuffel.com currently ships to the United States, Canada, Australia, New Zealand, South Korea, China, Hong Kong, Japan and Brunei. However, we have dedicated official websites that serves your region for a seamless shopping experience as below:

Click here for Germany
Click here for Malaysia
Click here for Singapore
Click here for Indonesia

2. HOW MUCH WOULD BE THE SHIPPING COST?

Complimentary free shipping is available for selected countries. For other destinations, shipping fees will be automatically calculated and displayed at checkout.

3. HOW MANY DAYS DO DELIVERIES USUALLY TAKE?

Purchases from BraunBuffel.com shipping to United States, Canada, Australia, New Zealand, South Korea, China, Hong Kong, Japan and Brunei typically take 4-7 business days as orders are shipped from Malaysia. Delivery times may be longer during public holidays and weekends.

4. DO YOU SHIP TO POSTAL BOX ADDRESSES?

We regret that our courier partner company does not deliver orders to postal box addresses.

5. HOW DO I KEEP TRACK ON THE SHIPMENT OF MY ITEMS?

You will find a tracking code in the Shipment Confirmation email, click on the tracking code to check the status of your shipment. Kindly note that tracking data may take up to 24 hours to be updated. All parcels are shipped via DHL Express or Fedex Express.

6. CUSTOMS OR IMPORT DUTIES

All orders placed at BraunBuffel.com are shipped from Malaysia. If there’s any customs or import duties are charged when the parcel reaches its destination country, these charges shall be borne by the recipient of the parcel.